Regularly stocked products may be returned within seven days of receipt only if they are in original packaging, uncut and unmodified for store credit less any shipping, handling and/or processing charges.  20% restocking fee applies to all returns. All Repair parts and electronic components such as LCD, Keyboard, Flex Cable, Microphone and Speaker just to name a few are non-returnable.  Any damage to products received must be reported immediately so that a claim can be processed through shipping carrier.  All products are tested and quality controlled prior to shipping so be assured that when you receive your merchandise they will be in good working condition.