Regularly stocked products may be returned within seven days of receipt only if they are in original packaging, uncut and unmodified for store credit less any shipping, handling and/or processing charges.  20% restocking fee applies to all returns. Electronic parts and components such as LCD, Keyboard, Flex Cable, Microphone and Speaker are not returnable.  Any damage to products received must be reported immediately so that a claim can be processed through shipping carrier.  All products are tested and quality controlled prior to shipping so be assured that when you receive your merchandise they will be in good working condition. You must contact customer service and receive an RMA Number prior to returning any item purhcased. Products received without an RMA number will not be processed and you must pay return shipping if you would like them returned to you.